How Can We Help?

Smart Box provides home cleaning, deep cleaning, sofa and carpet cleaning, office and commercial cleaning, move-in and move-out cleaning, AC services, pest control, and general maintenance in Abu Dhabi. Service availability depends on the property, location, and requested date.

We serve homes and businesses across Abu Dhabi, subject to team availability and the requirements of the job. Share your exact location when requesting a quote so we can confirm coverage and scheduling.

Regular home cleaning focuses on recurring tasks such as dusting, vacuuming, mopping, kitchens, and bathrooms. Deep cleaning addresses built-up dirt and less frequently cleaned areas, so it normally requires more time and a broader scope.

Yes. We provide apartment and villa cleaning based on the property size, number of rooms, condition, and requested tasks. Villas may need a larger team or longer appointment because of additional floors and living areas.

Yes. Smart Box supports offices, shops, restaurants, property managers, and other commercial facilities. We can discuss one-time cleaning or a recurring schedule based on operating hours and site requirements.

Yes. Move-in and move-out cleaning can prepare an empty property for occupancy or handover. Tell us whether appliances, cabinets, balconies, windows, or post-maintenance dust must be included.

The appropriate carpet-cleaning method depends on the carpet fiber, condition, stains, and drying requirements. Share photos and measurements so the team can recommend the suitable process and prepare an accurate quotation.

Yes. We clean sofas and selected upholstered furniture using a method suited to the fabric and condition. Please share the number of seats, material information, and photos of stains before booking.

Mattress cleaning can remove surface dirt and refresh the fabric. Results for old or permanent stains vary, so tell us about the mattress size, condition, and specific concerns when requesting the service.

Yes. Available AC services can include cleaning, maintenance, repair, installation, and duct cleaning. The correct service depends on whether the concern is dust, airflow, odor, leakage, noise, or a technical fault.

Our maintenance options include handyman work, plumbing, electrical services, painting, carpentry, furniture assembly, TV mounting, and other practical property-care tasks. Provide a clear task list and photos for accurate guidance.

Yes. Pest-control requirements vary for ants, cockroaches, bed bugs, rodents, termites, and other pests. Tell us what you have observed so the treatment, preparation instructions, and follow-up needs can be assessed.

Use the quote or contact form and provide the service, property type, location, preferred date, size, and photos where helpful. More complete information allows us to prepare a clearer scope and estimated price.

The price depends on the service, property size, condition, required team, duration, materials, and any specialist equipment. Your quotation will explain the expected scope and price before the confirmed appointment.

Included products and equipment depend on the selected service and quotation. Confirm this during booking, especially if the property has delicate surfaces, allergies, pets, or product preferences.

You can use the online booking page, request a quote, call us, or contact the team through WhatsApp. Provide your preferred date and complete service details so availability can be checked.

Same-day appointments may be available, but they are not guaranteed. Availability depends on the service, location, team schedule, and time of the request, so contacting us early gives the best chance of securing a slot.

Yes, subject to the applicable booking terms and team availability. Contact us as early as possible with your booking details so we can explain the available rescheduling or cancellation options.

Remove valuable or fragile items, provide access instructions, secure pets, and identify priority areas. For specialist services, follow any preparation guidance provided by the team before the appointment.

You do not always need to remain at the property if safe access and clear instructions have been arranged. Confirm access, supervision, building rules, and key handling with the team before the visit.

Duration depends on the property size, condition, service type, number of cleaners, and requested tasks. We provide an expected duration during booking, but unusually heavy cleaning may require additional time.

Contact customer support promptly with your booking information, photos, and a clear description of the concern. We will review the agreed scope and explain the appropriate next step.

Available payment methods include secure card payment through Stripe and cash on delivery or service where applicable. The checkout or booking confirmation will show the methods available for your order.

Yes. The Smart Box shop offers cleaning and property-care products with displayed prices and online cart checkout. Product availability, stock quantity, delivery details, and payment options are shown during ordering.

Yes. Recurring cleaning can be arranged weekly, biweekly, monthly, or on another suitable schedule, subject to availability. Tell us your preferred days, service priorities, and property details so we can recommend a plan.

Annual maintenance options may be available for properties that need planned cleaning or technical support throughout the year. The contract scope, response times, included visits, and exclusions are confirmed in writing.

Available outdoor services can include routine gardening, lawn care, landscaping, and selected work for decks, gazebos, pools, or water features. A site visit may be needed before confirming the scope and price.

Yes. Painting services can be planned for interior or exterior areas based on surface condition, preparation, paint requirements, number of coats, access, and property size. Request an itemized quotation before work begins.

Moving support may include local moves, office moves, villa moves, furniture transport, packing, and selected international relocation services. Share the collection and delivery locations, inventory, access details, and preferred date.

Laundry and dry-cleaning availability depends on the item type, fabric care instructions, quantity, collection area, and requested turnaround time. Check pricing and care requirements before handing over delicate items.

Disinfection can be arranged for suitable residential or commercial spaces. It is different from routine cleaning, so the team will confirm the target areas, preparation, products, contact time, and safety instructions.

Tell us about children, pets, allergies, or sensitivities before the appointment. This helps the team discuss suitable products, safe access, ventilation, and whether occupants should avoid an area during or after treatment.

Yes. Booking, order, and payment records can be provided according to the completed transaction. Business customers should share any required company or tax details before the invoice is prepared.

Delivery availability, fees, and expected timing depend on the order and destination. Confirm the delivery address and contact number during checkout, and review the order summary before submitting payment.

Contact customer support as soon as possible with the order number. Whether an order can be changed or cancelled depends on its payment and fulfilment status and the applicable order terms.

Compare the written scope, pricing, scheduling, relevant experience, customer support, safety practices, and recent feedback. A reliable provider should explain what is included and avoid promising results without understanding the property.